Academic Grievance Procedure

A special conference between the teacher and the student should be arranged under optimum conditions. If conditions do not allow for this to occur or the matter remains unresolved the student can submit a grievance as outlined below:

The student shall submit a grievance, in writing, to the teacher's department chair or director where the incident occurred. The completed form, with all supporting documents, shall be submitted within ten (10) working days subsequent to the occurrence of the incident precipitating the grievance. Grievances must be filed at the departmental level within the academic area where the incident occurred.
The department chair or director will acknowledge receipt of the grievance in writing, within three (3) working days of receiving the grievance. The written acknowledgement will be provided to the student in person or by mail or through the official university email or through the student's email.
The department chair or director will respond expeditiously, in writing, to the grievance submitted, but no later than ten (10) working days after the acknowledgment of receipt of the grievance. The department chair or director may appoint a committee to review and submit recommendations regarding the grievance. The department chair or director will review findings and" make a ruling on the grievance. The response to the grievance will be provided to the student in person. The student, upon receipt, must state on the grievance form whether he/she is satisfied or unsatisfied with the ruling. If the student is satisfied the matter is closed; but if the student is unsatisfied with the ruling of the department, the student has three (3) working days to take the grievance to the Dean of the College.
The Dean will respond expeditiously, in writing, to the grievance submitted, but no later than (ten) 10 working days following receipt from department chair or director. The Dean may appoint a committee to review the department chair or director's ruling or review the findings independently. The Dean will provide ruling to the student in person or by mail or by official university email or the student's email. If the student is satisfied, the matter is closed, but if the student is unsatisfied with the ruling, the student can file an appeal to the Dean of the Graduate School.
The Office of the Graduate School will respond expeditiously, in writing, to the appeal submitted, but no later than ten (10) working days after acknowledgement of receipt of the appeal. The Graduate School Dean may appoint a committee to review the grievance or act independently. The Graduate School Dean will review the findings and make a ruling on the appeal. The Graduate School Dean will communicate the ruling to the student in person or by mail or by the student's email. If the student is satisfied the matter is closed. If the student is unsatisfied with the ruling, the student can file an appeal to the office of the Vice Chancellor of Academic Affairs.
The student must file the appeal to the Office of the Vice Chancellor of Academic Affairs within three (3) working days of being notified of the Graduate School ruling. The office of the Chancellor will acknowledge the receipt of the appeal, in writing, within three (3) working days of receiving the appeal. The written acknowledgement will be provided to the student in person, by mail, through the official university email, or the email provided by the student. The office of Academic Affairs has 7 working days from the date of acknowledgement to render a decision. If the student is not satisfied, the student may appeal with the Chancellor within 3 days.
The office of the Chancellor will respond expeditiously, in writing, to the appeal submitted, but no later than seven (7) working days after receipt of the appeal. The Chancellor will communicate the ruling to the student in person, by certified mail, through the official university email, or the email provided by the student and the Chancellor's ruling is fina